Program Outline – • Establishing your Parameters (45 mins) o Coffee origins, coffee flavor wheel, roasting techniques, how to identify quality o Local roasters tasting experience o Identifying extraction variables to reach the golden cup standard • Love your Coffee Design a Latte (45 mins) o Small scaled beverage center implementation to large scaled beverage operation o What you’ll need from small to large o Operational flow and design considerations to optimize a design and reduce staffing • Iced Coffee, Cold Brew & Nitro Notes (45 minutes) o Why cold beverages and cold coffee are year-round and not seasonally fluid o The benefits and client success of implementing cold brew and nitro brews o Various beverages that can infuse nitrogen o Flavors and iced beverage trends to keep an eye on • The Espresso Martini and Unconventional Spaces (45 minutes) o How to make the perfect espresso martini o Implementing an elevated coffee offering in unconventional spaces o How quality coffee offerings can improve the customer experience o Residential trends in commercial design