EPP Set Date Events - TA

Provided by Middleby 1 CEU available This course delivers a quick, practical overview of why ice is critical to the guest experience and smooth operations. Participants will learn how ice quality affects perception, service speed, and costs, and gain a clear understanding of the major ice types and where each is best used. The session covers front vs. back-of-house needs, how to size production and storage for peak demand, and how real-world operations turn these calculations into the right equipment choices. Attendees will leave with a simple framework for selecting the ideal Middleby ice solution based on ice type, capacity, footprint, and operational goals. REGISTER  

Provided by the National Restaurant Show by Informa .75 CEU available Guest complaints are more than just challenges—they’re opportunities to strengthen your business, build trust, and foster lasting loyalty. Learn how to transform critical feedback into actionable insights that drive growth and improve guest satisfaction. By focusing on compassion, structured processes, and team collaboration, you’ll gain the tools to turn negative experiences into positive outcomes. This session will empower you to protect your reputation, enhance guest retention, and create a culture of care that benefits both your customers and your team. Don’t miss this chance to turn complaints into a competitive advantage for your business. REGISTER

Provided by the National Restaurant Show by Informa .75 CEU available Think "email marketing" for restaurants just means offering discounts? Think again! True loyalty from your diners isn't just price-driven. It's about their experience and that starts in their inbox. How well do you "know" them? How often is what you send relevant specifically for them? How good are you at sharing specific invites and updates by email (and not just blast updates on social media)? If you want real loyalty, you should be treating your email subscribers like the Insiders they are. Jessica Best will bring her 15+ years of restaurant email marketing & loyalty program experience to this year's show. Bring your questions: She'll be hosting an "Ask Me Anything" style workshop where you can finally get answers to how to make email marketing work better for you... and your diners. Win-win! REGISTER

Provided by Pentair/Everpure 1 CEU available The goal of this learning unit is to educatearchitects, specifiers, and designers on thecurrent issues, concerns, and influences onwater treatment for steam applications. Inaddition, it will educate participants onsystems and solutions for water filtrationtreatment of steam equipment. Register

Provided by Frontier Energy, Food Service Tech Center, PG&E and California Energy Wise (CEW) 1.5 CEUs available Pizza is one of America’s favorite foods—and one of the most versatile menu items in commercial kitchens. From traditional deck ovens to high-speed conveyor and ventless electric platforms, the range of pizza oven technologies continues to evolve. This class explores the different types of pizza ovens available in today’s foodservice market and examines how each impacts energy use, throughput, product quality, and labor efficiency. Participants will learn how to match oven performance and features to specific operational needs while optimizing energy efficiency, cost savings, and workflow. Learning Objectives:Participants will be able to: Identify the major types of commercial pizza ovens and their key performance characteristics Compare energy consumption, production capacity, and labor requirements across oven types. Evaluate which pizza oven technologies best align with different foodservice concepts, kitchen layouts, and menu demands. Apply available utility resources and rebates to select energy-efficient pizza oven options that reduce operating costs. To register, click this link: Seminars - California Energy Wise

Provided by the National Restaurant Show by Informa .75 CEU available Hiring and retention challenges, including interview no-shows and high turnover, continue to disrupt restaurant operations and growth. This session will offer actionable strategies that managers can use to improve the entire cycle of the hiring process – from effective interviews to implementing onboarding practices that foster employee satisfaction and retention. Attendees will learn simple, cost-effective tactics to create a seamless experience for candidates and new hires, ensuring stronger connections and better outcomes. All tips are based on real industry experience and can be applied immediately to overcome hiring roadblocks and build a more stable workforce. Walk away with practical solutions to attract, hire, and retain top talent. REGISTER